ZKBioTime Support, Training & Integration
End‑to‑end support for ZKTeco attendance systems: setup, device sync, database maintenance, troubleshooting and ERP/HR integration.
What we deliver
Practical implementation, training and support—focused on real-world deployment.
Installation & Setup
Deploy BioTime 8.5/9.5, configure shifts, rules and attendance policies.
Device Connection & Sync
Fix PUSH connection, user/transaction sync, Ethernet/Wi‑Fi/3G/4G setup.
Database Backup & Restore
Secure backups, restore, performance tuning and preventive maintenance.
API Integration
Connect ZKBioTime with ERP/HR/Payroll systems and automate exports & workflows.
How we work
- Audit & requirements — We review your devices, network, users and reporting needs.
- Configuration — Install and configure ZKBioTime, shifts, departments and permissions.
- Testing — Validate device sync, transactions, reports and exports.
- Training — Video + live training for admins and HR teams.
- Go‑live & support — Remote support via WhatsApp/Teams and maintenance plans.
FAQ
Do you provide remote support?
Yes. We can troubleshoot connection/sync/database issues remotely and guide your team step‑by‑step.
Can you integrate with an HR/ERP system?
Yes. We build integrations using the ZKBioTime API and automated export pipelines.
Do you support multiple countries?
Yes. We provide services for customers across Africa, Middle East, Europe and Asia.
قسم عربي — ZKBioTime
نوفر دعم شامل لبرنامج ZKBioTime: التثبيت والإعداد، ربط أجهزة البصمة، حل مشاكل المزامنة والاتصال، النسخ الاحتياطي لقاعدة البيانات، والتكامل مع أنظمة الموارد البشرية و ERP.