How to connect a ZKTeco device to ZKBioTime?

Install ZKBioTime on your server, configure the device IP on the same network segment, set the Cloud Server settings on the device with the server IP and port, and the device will connect automatically.

My device is not connecting to ZKBioTime, what should I do?

Check that the device and server are on the same network segment, verify the Cloud Server IP and port on the device, ensure the firewall is not blocking the PUSH port, and test with ping. If still not working, contact StandTech support via WhatsApp.

Comment connecter un appareil ZKTeco a ZKBioTime ?

Installez ZKBioTime sur votre serveur, configurez l'adresse IP de l'appareil sur le meme segment reseau, parametrez le Cloud Server sur l'appareil avec l'IP et le port du serveur, et l'appareil se connectera automatiquement.

كيف أربط جهاز ZKTeco بـ ZKBioTime؟

قم بتثبيت ZKBioTime على الخادم، ثم اضبط عنوان IP الجهاز على نفس شبكة الخادم، واضبط إعدادات Cloud Server على الجهاز بعنوان IP ومنفذ الخادم. سيتصل الجهاز تلقائياً.

What is the default COMM port for ZKBioTime?

The default HTTP port for ZKBioTime is 8081 and HTTPS is 8082. On the device side, the Cloud Server Port should match the server HTTP port, typically 8081. Make sure this port is open in your firewall and not used by another application.

How to sync data from ZKBioTime to device?

In ZKBioTime, go to Device > Choose your device > Control > Synchronize All Data to Devices. This will push all employee data, schedules, and settings from the server to the connected device. For selective sync, choose specific employees first.

Why does ZKBioTime show device offline?

Device shows offline when: 1) The device and server are on different networks. 2) Cloud Server IP or port is wrong on the device. 3) Firewall blocks port 8081. 4) Device firmware does not support PUSH/ADMS protocol. 5) Network cable is disconnected. Check each point systematically.

Can I connect a ZKTeco device to ZKBioTime over the internet?

Yes. Configure port forwarding on your router for port 8081, set the device Cloud Server IP to your public/static IP, or use a VPN. Alternatively, use ZKBioTime Cloud (SaaS) for multi-site deployments without VPN configuration.

How to add device in ZKTeco software?

Step 1: Ensure you can ping the device IP. Step 2: In ZKBioTime, go to Device > Add Device. Step 3: Enter the device IP address and port. Step 4: Set the device serial number. Step 5: Click Save. The device will appear in your device list once connection is established.

How to Connect a Device to ZKBioTime

Complete step-by-step guide: configure your ZKTeco attendance device, set up Cloud Server (ADMS) connection, and add devices manually to ZKBioTime 8.5 / 9.5.

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Step-by-Step: Connect Device to ZKBioTime

Follow these steps in order. Both the device and server must be on the same LAN network segment.

Install ZKBioTime Software

Install ZKBioTime on your server PC (we'll call it PC A). Make sure all services are running properly after installation.

Need help installing? See our Installation Guide.

Find the Server IP Address

On PC A (the server), find its IP address. Open cmd and type ipconfig. Note the IPv4 Address (e.g. 192.168.1.100).

Find the ZKBioTime Port Number

Open ZKBioTime in your browser and go to System → Communication → ADMS Settings. Note the HTTPS/HTTP Port (default is usually 8088 or 443).

Configure Device IP & COMM Port

On the attendance device, go to: Main Menu → COMM → Ethernet. Set the device IP address so it is on the same network segment as the server.

Important: If the server IP is 192.168.1.100, the device IP should be something like 192.168.1.201 (same subnet 192.168.1.x).

Ping the Device to Test Connectivity

On the server PC, open cmd and type ping 192.168.1.201 (replace with your device IP). If you get replies, the network connection is working. If not, check cables, switches, and firewall settings.

Configure Cloud Server Settings on the Device

On the device, go to: Main Menu → COMM → Cloud Server Setting. Enter the following:

Server Address: Your server IP (e.g. 192.168.1.100)
Server Port: The ZKBioTime port number (e.g. 8088)
Enable Cloud Server: ON

Device Connects Automatically

If all settings are correct, the device will appear automatically in ZKBioTime under Device → Device List. The device status icon should turn green (online).

It may take 1-2 minutes for the device to appear. If it doesn't, check the Cloud Server settings again or see the troubleshooting section below.

Verify the Device Logo & Status

Once connected, the device will display its model logo and serial number in ZKBioTime. You can now sync employees, download transactions, and manage the device remotely.

How to Add a Device Manually in ZKBioTime

If the device does not appear automatically, you can add it manually using one of these two methods.

Method 1: Search for Device

Log in to ZKBioTime web interface.
Go to Device → Search Device.
Enter the device IP address or the IP range to scan.
Click Search.
Select the device from the results and click Add.
The device will appear in the Device List.

Method 2: Add Device Manually

Log in to ZKBioTime web interface.
Go to Device → Device (or Device List).
Click the + Add button.
Enter the device Name, Serial Number, IP Address, and Communication Port.
Select Area (location).
Click Confirm / OK to save.
Wait for the device status to turn Online.

Important Tips

Make sure the device serial number matches exactly (you can find it on the device under Main Menu → System Info).
The firewall on the server must allow the ZKBioTime port (e.g. 8088).
If using HTTPS, make sure the device firmware supports it (update firmware via ADMS Firmware page).
Both device and server should have the correct date and time settings.

Frequently Asked Questions

My device and server are on different network segments. What should I do?

Both must be on the same subnet (e.g. 192.168.1.x). If they are on different segments, you need to configure proper routing or place them on the same VLAN/switch.

What is the default ZKBioTime PUSH/ADMS port?

The default port is usually 8088 for HTTP. For HTTPS it can be 443. You can verify this in ZKBioTime under System → Communication → ADMS Settings.

Can I connect devices over the internet (WAN)?

Yes, but you need to configure port forwarding on your router and use a public IP or DDNS. The device Cloud Server address must point to your public IP or domain name.

The device shows "Connected" but no data is syncing.

Check the time zone on the device matches the server. Also verify that employees are properly assigned to the device in ZKBioTime. Try manually syncing from Device → Sync Data.

How many devices can ZKBioTime support?

This depends on your ZKBioTime license. The free version supports a limited number of devices. Contact us for information about your specific license.

Can StandTech configure this remotely?

Yes! We offer full remote support. We can configure ZKBioTime, add devices, and train your team via TeamViewer/AnyDesk. Contact us on WhatsApp.

كيفية ربط جهاز الحضور بـ ZKBioTime

دليل خطوة بخطوة لربط جهاز ZKTeco بنظام ZKBioTime: تثبيت البرنامج على الخادم، معرفة عنوان IP ورقم المنفذ، ضبط إعدادات الشبكة والـ Cloud Server على الجهاز، والتحقق من الاتصال. إذا لم يتصل الجهاز بعد اتباع جميع الخطوات، تواصل معنا عبر واتساب وسنساعدك عن بعد.

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Comment connecter un appareil a ZKBioTime

Guide complet pour connecter votre terminal de pointage ZKTeco au logiciel ZKBioTime : installation du serveur, configuration IP, parametrage Cloud Server (ADMS), ajout manuel de l'appareil et depannage. Si votre appareil ne se connecte pas apres avoir suivi toutes les etapes, contactez-nous sur WhatsApp pour une assistance a distance.

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