Forgot your ZKTeco device password? Fill in the form below with your information and device details. Submit your request for free and we will send you reset guidance within 2-24 hours.
This service is for legitimate device owners only. You must provide accurate device information (serial number, model) so our team can verify ownership and process your reset request.
Fill in all required fields and submit your free reset request directly to StandTech.
Fill the form: Enter your device details and contact information.
Submit request: Send your request directly to StandTech via Formspree.
Verification: We verify your device information and ownership.
Processing: Our ZKTeco-certified team reviews your request and prepares reset guidance.
Done! You receive the reset code by email or WhatsApp within 2-24 hours.
The serial number is usually printed on a label on the back or bottom of your ZKTeco device. It typically starts with letters followed by numbers (e.g., BXXX123456789). You can also find it in the device menu under System Info > Device Info.
Most requests are processed within 2-24 hours during business hours (Monday-Saturday). Urgent requests can be handled faster by contacting us on WhatsApp at +212 635 509 160.
Submitting the request form is free. We may contact you if additional service work is required after reviewing your case.
We support all ZKTeco device families: SpeedFace series, ProFace series, MultiBio, K series, IN/OUT series, access control panels (C3/inBio), and all standalone biometric terminals.
Your request is sent securely through our Formspree form endpoint and delivered directly to the StandTech support team.